As your learning partner, we provide you with unlimited* user logins on a 12-month cycle, so every team member has an equal opportunity to acquire the same skill sets at the business’s desired pace.
*This is designed for businesses with 10-500 users. Not you? Chat to us to find out about your appropriate solution!
Understand the fundamental role of an In-Store Stylist and the human behaviour strategies to effectively connect and build valuable rapport with customers.
CRS1 The role of an In-Store Stylist
CRS2 Create an elevated customer experience
CRS3 Human behaviour and its impact on style
CRS4 Positive shopping: inclusive and diverse service
CRS5 Establish trust and rapport with customers
CRS6 Identify the customer's communication style
CRS7 Identify customer needs
CRS8 Navigate customer resistance
CRS9 Read the play: preparing to style the customer
Become an expert fashion professional and conﬁdently provide accurate recommendations every time with these expansive technical styling skills.
CRS10 Develop fashion terminology and language
CRS11 Dress various body shapes
CRS12 Illusion dressing principles
CRS13 Styling principle: Structure and Flow
CRS14 Understand colour & its impact on a client
CRS15 Identify a client's wardrobe needs
CRS16 Layering & accessorising
CRS17 Sustainable styling: ROI dressing
CRS18 Deliver a Style Consultation
Make selling a seamless part of the customer experience with tools to conﬁdently optimise engagement and nurture loyalty, driving an increase in UPT, ATV and conversion.
CRS19 3 ways to expand your sales potential
CRS20 Consistently increase UPT
CRS21 Close the sale with confidence
CRS22 Maintain & nurture deep customer relationships
CRS23 Styling multiple customers at once
CRS24 Rewarding customer loyalty
CRS25 Design and deliver in-store activations
CRS26 Work with personal shoppers to increase sales